Legal
Terms of Service
Last updated July 27, 2026
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These Terms of Service ("Terms") govern your access to and use of the VeloNodes platform and website (the "Services"). By using the Services you agree to these Terms.
1. Accounts
You are responsible for your account, your API keys, and all activity under them. Keep your credentials secure and notify us of any unauthorized use.
2. Acceptable use
You agree not to use the Services to send unlawful or unsolicited bulk email, host malicious content, disrupt others' use of the platform, or violate applicable law. We may suspend workloads that threaten the platform's integrity.
3. Billing
- Reserved-capacity plans are billed monthly or annually on the number of compute units reserved, starting with the first month. Units added or removed mid-cycle are prorated to the day.
- Usage-based plans, and any consumption above reserved capacity, are billed monthly for metered consumption above included free allowances.
- Fees are non-refundable except as required by law or expressly stated.
4. Service levels
Paid plans are covered by our Service Level Agreement, including a 99.99% uptime target on eligible Business and Enterprise plans. Credits are your sole remedy for missed targets.
5. Your content
You retain all rights to the data and content you run on the Services. You grant us the limited rights needed to operate the Services on your behalf.
6. Termination
You may cancel at any time. We may suspend or terminate access for material breach of these Terms. On termination you may export your data for a reasonable period before deletion.
7. Disclaimers & liability
The Services are provided "as is". To the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid in the twelve months preceding the claim.
8. Changes
We may update these Terms; material changes will be communicated in advance. Continued use after changes take effect constitutes acceptance.
9. Contact
Questions about these Terms? Email [email protected].